What procedure should a supervisor follow before addressing an employee's personal problem?

Assessing the potential impact on work is essential before addressing an employee's personal issue because it allows the supervisor to understand how the problem might affect the employee's performance and overall team dynamics. By evaluating the situation, the supervisor can determine the urgency and importance of intervening. This proactive approach helps in deciding how best to support the employee while maintaining workplace productivity and morale.

Addressing such matters without first assessing the situation could result in unnecessary disruption or miscommunication. It allows the supervisor to prioritize the needs of the team while being sensitive to the personal challenges the employee is facing. In this way, the supervisor can create a supportive environment and facilitate appropriate resources or assistance that may help the employee address their problem effectively.