What is the advantage of counseling an employee over disciplining him?

Counseling an employee focuses on personal development and support, which can significantly enhance the individual's performance and ability to contribute effectively within the department. When a captain engages in counseling, it provides an opportunity for open communication, allowing the employee to understand the concerns regarding their performance or behavior. This dialogue can lead to a clearer understanding of expectations, motivation to improve, and the identification of any underlying issues affecting their work.

Moreover, through counseling, the individual is often empowered to take ownership of their actions and work towards self-improvement. This proactive approach can lead to a more skilled and engaged employee who not only meets but may exceed departmental standards. In contrast, discipline usually emphasizes corrective action without necessarily fostering personal growth, which might not yield the same positive long-term effects on an individual’s performance and well-being in the workplace.